Terms of Service

Effective Date: March 17, 2026

These Terms of Service ("Terms") govern your access to and use of the HealthCura platform and related services (collectively, the "Services") provided by HealthCura ("we," "our," or "us"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

HealthCura provides a cloud-based healthcare practice management platform that includes patient scheduling, insurance verification, billing, claims management, patient communication, and related tools designed for medical practices. We may update, modify, or discontinue features of the Services at our discretion with reasonable notice.

3. HIPAA and Protected Health Information

To the extent HealthCura processes Protected Health Information ("PHI") on behalf of a covered entity, HealthCura acts as a Business Associate under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA").

Use of the Services to process PHI is subject to a separate Business Associate Agreement ("BAA") between HealthCura and the covered entity.

In the event of any conflict between these Terms and an executed BAA, the terms of the BAA shall control with respect to PHI.

4. Account Registration and Security

To use our Services, you must register for an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring that all users within your organization comply with these Terms

5. Acceptable Use Policy

You agree not to use the Services to:

• Violate any applicable law, regulation, or third-party rights
• Transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the Services for any purpose other than legitimate healthcare practice management
• Share, sell, or transfer your account to unauthorized parties
• Interfere with or disrupt the integrity or performance of the Services
• Use the Services to build a competing product or service or for benchmarking purposes without our prior written consent

6. Compliance with Laws

You agree to use the Services in compliance with all applicable laws and regulations, including healthcare, privacy, and export control laws. You may not use the Services in any manner that would violate applicable U.S. export laws or regulations.

7. Intellectual Property and Data

All content, features, and functionality of the Services, including but not limited to software, text, graphics, logos, and trademarks, are the exclusive property of HealthCura or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Services without our prior written consent.

You retain all rights to data you input into the Services. By using our Services, you grant us a limited license to process your data solely to provide, maintain, secure, and improve the Services in accordance with applicable law and our contractual obligations.

You are solely responsible for the accuracy, quality, integrity, legality, and reliability of all data submitted to the Services, including ensuring that you have obtained all necessary rights, consents, and authorizations to collect, use, and process such data, including Protected Health Information.

8. Fees and Payment

Certain features of the Services may be subject to fees. You agree to pay all applicable fees in accordance with the pricing and payment terms presented to you.

All fees are non-refundable except as required by law or otherwise specified in writing.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

HealthCura is not a healthcare provider and does not provide medical advice. The Services are tools for practice management and do not replace professional medical judgment. HealthCura does not make clinical decisions and is not responsible for patient care, treatment outcomes, or medical decisions made by healthcare providers.

While we implement safeguards to protect data, you acknowledge that no system is completely secure or error-free. You are responsible for maintaining appropriate backups of your data where necessary.

We do not guarantee any specific uptime, availability, or service level unless expressly agreed in a separate written agreement.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEALTHCURA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO HEALTHCURA DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless HealthCura, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

12. Termination and Suspension

Either party may terminate these Terms at any time with written notice. We may suspend or terminate your access to the Services immediately if you breach these Terms or if required by law. Upon termination:

• Your right to use the Services will cease immediately
• We will provide a reasonable period for you to export your data
• Provisions that by their nature should survive termination will remain in effect

We reserve the right to suspend access to the Services immediately if we reasonably determine that your use of the Services poses a security risk, may disrupt the Services, or may expose us or others to liability.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in North Carolina.

14. Dispute Resolution

Before initiating any legal proceeding, the parties agree to attempt to resolve disputes through good-faith negotiation for a period of at least thirty (30) days. If the dispute cannot be resolved through negotiation, any dispute arising out of or relating to these Terms shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association, conducted in the State of North Carolina. The arbitrator's decision shall be final and binding on both parties.

15. Force Majeure

HealthCura shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, cyberattacks, labor disputes, or interruptions in internet or hosting services.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and, where appropriate, via email. Your continued use of the Services after such changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

17. Contact Us

If you have questions about these Terms of Service, please contact us at:

HealthCura Legal Team
Email: legal@healthcura.ai